Leesa Original Hybrid Mattress Review

What’s The Catch?

Like many hybrid beds, the Leesa Hybrid will be on the heavier side, so set up in the room of choice is strongly recommended. Stomach sleepers will likely need something firmer, and it might not be ideal for sleepers over 250lbs. While it has more airflow than other hybrids, overly hot sleepers may still find the foam layers too insulating. Firmness may soften over time, and Leesa only has a ten-year warranty, so you may have to find a new bed once that time is up. Lastly, the price of this mattress may cause some shoppers to look elsewhere for a cheaper investment.

The Best Leesa Hybrid Mattress Reviews

Satisfied customers say expectations of pain relief and support are met and are often acknowledged by Leesa’s customer support. Fans of the Leesa Hybrid love that it sleeps cool and retains bounce despite its firmness. Happy sleepers say they’d purchase the mattress again and are sleeping better than ever.

The Worst Leesa Hybrid Mattress Reviews

Dissatisfied customers have taken the time to write some savage reviews. For some, the Leesa Hybrid was not the right firmness, and actually caused them further pain. Other complaints include a lingering “new bed” smell, the mattress itself being undersized according to the sizes advertised on Leesa’s website, and abysmal customer service. The company certainly seems to respond more to praise than anything else, if you get the drift.

Leesa Hybrid Mattress Warranty

Leesa Sleep, LLC covers their mattresses with a 10 year full replacement limited warranty, voided if the mattress leaves the US, Canada or UK. This means that for 10 years after purchase, if a defect covered by the warranty is confirmed, Leesa will replace or repair your mattress. Transportation or shipping costs associated with repairs or replacements are the responsibility of the purchaser. This warranty is valid exclusively for the original purchaser, and only applies to mattresses purchased from Leesa Sleep, LLC. Be sure to read the terms and conditions before the purchase of any mattress, and keep all receipts and records of purchase in a safe place at home.

What the Leesa mattress warranty covers:

Visible indentations greater than 1 inch not associated with use of an improper or unsupportive foundation or bed base are covered by Leesa’s warranty. Any obvious physical flaw in the craftsmanship of the mattress that causes permanent damage like splitting or cracking despite proper set-up and normal use is covered. Manufacturing defects in the craftsmanship of the cover including seams and zipper assembly are also covered, and if the cover needs replacing Leesa offers the most current style available, which could be different than the cover originally provided.

What the Leesa mattress warranty doesn’t cover:

A normal increase in softness isn’t covered if Leesa determines it doesn’t affect the overall quality of the mattress. Leesa’s limited warranty doesn’t cover physical abuse or damage such as burns, cuts, stains, tears or liquid damage, and the warranty won’t apply to any mattress that is considered used, previously owned or sold through unauthorized retailers.

Comfort preference isn’t covered either, meaning if you simply find the mattress uncomfortable and there aren’t any defects, the warranty won’t work in your favor. Be sure you’re using an appropriate frame, as Leesa won’t cover damage caused from improper set-up. Go over the warranty before contacting customer service, so you know whether or not you’d be wasting your time by making a claim.