Silk and Snow Original Mattress Review

Silk and Snow Original Mattress Review

When Silk and Snow arrived on the bed-in-a-box scene in 2017, it joined a wave of innovative brands shaking up how we buy mattresses. They offer a Canadian-crafted, all-foam option designed to balance comfort and affordability. Launched with the promise of delivering quality sleep without the hefty price tag, the company quickly gained attention in a crowded market, appealing to those eager for a convenient, home-delivered sleep solution. Years later, their original mattress still holds its own, sparking curiosity about how it stacks up today.

However, mattresses rarely perform as advertised on their home site.

This review aims to give you a complete picture, breaking down every key aspect of the mattress—from its construction and feel to its real-world performance—so you won’t need to piece together insights from scattered sources. Drawing from user feedback, product details, and warranty terms, we’ll cover it all clearly and concisely, so you can decide if this mattress fits your needs without hunting for extra info. Whether you’re weighing its pros against its cons or just want the full scoop, this guide will help you decide if this mattress deserves a place in your home.

Let’s get started.

A Closer Look at the Silk and Snow Original Mattress Materials

The Silk & Snow Original Mattress is a 10-inch all-foam mattress crafted with three distinct layers, each designed with specific materials and manufacturing techniques to balance comfort, support, and durability.

Let’s take a closer look:

Removable Cover

Encasing the layers of the Silk&Snow mattress is a removable, machine-washable cover made from a polyester and spandex blend, knit in a tight weave for a soft, breathable surface. Sewn in Canada, the cover is free of fiberglass (a common irritant in cheaper mattresses) and treated with an antimicrobial finish to resist bacteria and dust mites. Testing shows this cover still holds up after 100 washes, though it may be trickier to remove than advertised depending on the size and weight of your mattress.

Top Layer

Beneath the cover is a 2-inch gel-infused memory foam with a density of 4 pounds per cubic foot (PCF), engineered for plush contouring and pressure relief. Infused with gel during production, this open-cell foam aims to wick heat away from sleepers, while its CertiPUR-US certification ensures it’s free of harmful chemicals like formaldehyde or ozone-depleting substances. Manufactured in Canada, this layer is cut and molded to prioritize responsiveness, though some off-gassing (lasting up to 9 days) is noted due to the foam’s synthetic polyurethane base, which may bother those sensitive to these materials.

Support Layer

Underneath this gel-infused layer is a 2-inch transitional polyfoam with a slightly lower density (around 2.5–3 PCF), acting as a buffer between the soft top and firm base. This layer is constructed using a pouring and curing process, creating a firmer feel to enhance spinal alignment and prevent excessive sinkage. Its open-cell structure, while less dense than the top layer, supports breathability and durability, with the foam sourced and assembled to meet North American safety standards, reflecting Silk & Snow’s focus on quality control in their Canadian facilities.

Base Layer

The final layer is a 6-inch high-density polyfoam core (1.8 PCF), the structural backbone of the mattress. This thick slab is precision-cut to provide long-term support and stability, resisting sagging under body weight, though this claim is misleading according to some reviews. Manufactured through a high-pressure foaming process, it’s designed to evenly distribute load, though its closed-cell nature limits airflow, contributing to the mattress’s less-than-stellar cooling performance. Like the other layers, it’s CertiPUR-US certified, which is standard and generally expected from every mattress on the market.

Based on user reviews, here’s a list of the pros and cons of the Silk and Snow Original Mattress

PROS

Great for back sleepers

While this may not be the best option for stomach, combination or heavier side sleepers, most reviews agree that the original Silk&Snow mattress is ideal for back sleepers. The 6-inch high-density base provides a sturdy foundation that keeps the spine aligned, while the 2-inch transitional polyfoam layer adds just enough cushioning to support the lumbar region without excessive sinkage. Topped with a 2-inch gel memory foam layer, it contours gently to the back, distributing weight evenly. Reviewers often highlight this balance of support and comfort, making it a go-to for back sleepers seeking restful, pain-free nights.

Budget friendly

At approximately $650–$750 for a queen (based on typical pricing from Silk & Snow’s site), the original Silk & Snow Mattress delivers impressive value in the crowded bed-in-a-box market. Its all-foam build—featuring CertiPUR-US certified materials and Canadian manufacturing—keeps costs low compared to hybrid or luxury foam beds that often exceed $1,000. It offers pressure relief, motion isolation, and a 15-year warranty at a fraction of the price, appealing to budget-conscious buyers who still want durability and comfort.

Multiple firmness options

Silk&Snow offers their original mattress in either a Firm or Medium-Firm, which are both described as relatively plush. The firm option is aimed at back and stomach sleepers, while the medium-firm is advertised for back and side sleepers. Depending on your body type and position preferences, it’s worth taking these options into consideration, however slight in difference they may be. It’s always nice to have more choices.

Long trial period

The 365-night sleep trial is a standout perk, giving buyers a full year to test the mattress in all seasons—an edge over the typical 100–120-night trials from competitors. The 30 day minimum is understandable, though this should be kept in mind in the event of an immediate issue with your mattress. Not all companies require you to keep your mattress for a month before making a decision, but the overall trial period is still a plus.

CONS

Not for hot sleepers

Despite the gel-infused memory foam top layer designed to dissipate heat, the original Silk & Snow Mattress struggles to keep hot sleepers cool. Its all-foam construction, particularly the dense 6-inch base layer, traps heat rather than promoting airflow, unlike hybrid or latex alternatives. Reviews frequently mention waking up warm or sweaty, making it a poor match for those who overheat at night, even with the cooling tech’s modest efforts. A breathable bedding set is recommended to pair with this mattress regardless of your average sleep temperature.

Incompatible with heavier body types

The medium firmness and profile of the Silk & Snow Mattress falter under heavier body types (over 230–250 pounds). The 2-inch memory foam and transitional layers compress too easily for some, while the 6-inch support core lacks the resilience heavier sleepers need to prevent sagging or bottoming out. Stomach sleepers in this weight range especially report hip sinkage and spinal misalignment, signaling limited durability and support for bigger builds. Long-term owners may notice permanent depressions in their Silk&Snow after a few years.

Reviews indicate potential problems with company

While some praise Silk & Snow’s responsiveness, a notable subset of reviews on third-party sites like BBB and Trustpilot (averaging under 3 stars) point to customer service woes. Complaints include delays in warranty claim processing, denied claims due to strict conditions (e.g., foundation issues), and difficulties reaching support for replacements or refunds. Coupled with reports of sagging not covered after a few years, these experiences suggest inconsistent reliability from the company, denting trust for some buyers.

Poor edge support

Edge support is a glaring weakness in the all-foam Silk & Snow Mattress, with users noting significant sinkage when sitting or sleeping near the perimeter. Lacking reinforced coils or extra foam edging, the 10-inch design collapses under concentrated weight, reducing usable surface area. Couples and those who rely on edges for mobility (e.g., getting out of bed) find this a persistent annoyance, as reviews highlight the mattress’s softness extending right to its borders.

Our Analysis

The original Silk & Snow Mattress, launched with fanfare in 2017, presents itself as a budget-friendly all-foam contender, but a closer look reveals a narrower appeal than its marketing suggests. Its strengths—exceptional motion isolation, a generous 365-night trial, and solid pressure relief from a 2-inch gel memory foam layer—shine brightest for lightweight back sleepers (under 230 pounds), who can revel in its medium firmness and supportive 6-inch core without sinking too deep. The 15-year warranty adds a layer of reassurance, though its strict conditions temper the promise.

But the cracks in this mattress’s facade are hard to ignore. The company touts cooling prowess with its gel-infused foam, but customer reports of trapped heat and sweaty nights expose this as more hype than reality, a misstep that undermines trust. Edge support, or the lack thereof, further narrows its utility—sit or sleep near the perimeter, and the all-foam design collapses, shrinking the usable surface and frustrating couples or those needing sturdy borders. Heavier sleepers, especially stomach or combination types, find it incompatible, with the foam compressing excessively and durability waning over time. Add in spotty customer service experiences—delayed warranty responses and denied claims—and Silk & Snow’s sheen dulls further.

For lightweight back sleepers unbothered by warm sleep and edge woes, it’s a steal; for most others, it’s a gamble that leans on inflated claims and overlooks practical flaws, leaving savvier buyers to weigh if the savings justify the compromises.

Customer Insights

Authentic customer responses on the original Silk & Snow Mattress paint a polarized picture, with glowing praise and scathing critiques revealing a product that delights some while disappointing others. On the high end, fans—often lightweight back or side sleepers—rave on Silk & Snow’s site (averaging 4.5–5 stars) about its plush comfort, stellar motion isolation, and unbeatable 365-night trial, calling it a “dreamy steal” for the price. Couples laud its ability to mute restless tossing, and many applaud the initial pressure relief from the gel memory foam.

Yet, the honeymoon fades for others, as darker sentiments emerge on third-party platforms like BBB, Reddit and Trustpilot. Hot sleepers decry the so-called cooling layer as a sham, waking up sweaty despite the hype, while heavier users lament sagging hips and a too-soft feel after mere months.

A Reddit user stated:
“I’ve had the standard Silk & Snow mattress for 3 years now and regret buying it. In an effort to give some clarity to my experience, I weigh around 180 lbs and my side of the mattress has depressed/lost firmness around the shoulders and lower back/ hips area to the point where I am uncomfortable. My wife is less than half my weight and when I lay on her side, it is perfect. Unfortunately for people of my weight caliber and up, I cannot recommend this mattress. I will say that the first couple of years, I really enjoyed the experience.”

Edge support earns near-universal scorn, with “sinkhole” complaints shrinking the bed’s footprint, and a vocal minority slams customer service—think delayed warranty denials or radio silence on defects. To be fair, Silk & Snow itself transparently displays a few devastating 1-star reviews on its home site, including their responses to each one.

The takeaway? It’s a darling for the light and patient who sleep cool naturally, but a dicey bet for the heavy, the warm, or those expecting white-glove support—customer voices split between bliss and betrayal.

The Final Verdict: 3.1/5

A Treat For Some, A Trick For Others

The Silk & Snow Original Mattress is a contentious player in the bed-in-a-box game. Lightweight back sleepers under 200 pounds reap the rewards—plush pressure relief, top-tier motion isolation, and a 365-night trial that sweetens the deal, all backed by a 15-year warranty (with caveats). Fans call it a budget gem, soaking in the comfort of its 2-inch gel memory foam and forgiving return policy.

But the shine quickly dulls for others. Cooling claims unravel as hot sleepers sweat through the promising hype, edge support collapses under scrutiny, and heavier bodies sink into a sagging disappointment, exposing a mismatch for diverse needs. Customer tales swing from ecstasy to exasperation—5-star love on the brand’s turf clashes with sub-3-star gripes on Reddit, BBB, and Trustpilot, where service delays and warranty woes sting.

It’s a shrewd pick for the petite and patient who naturally sleep cool, but a deceptive dodge for the heavy, the warm, or anyone expecting robust edges and flawless follow-through—a mattress that delights its niche while duping the unwary. Additionally, customers should expect this mattress to show signs of wear at about the six-year mark. At the end of the day, the Silk and Snow original mattress is for a select few, and it shows.