Tuft & Needle Mattress Review

What’s The Catch?

There’s not exactly a catch to this bed. With the Tuft & Needle original flagship model, you get what you pay for: a simple memory foam mattress with medium comfort at an affordable price. It’s not exactly made of highly durable materials, so it may not last as long as the company promises, but it’s likely you can get a few good years out of it at least, making it a good value for the money. There’s a slight break in period with the Tuft & Needle, meaning it may need some time to soften up a little. Keep in mind if you’re a heavier weight sleeper, this mattress is unlikely to provide the support you need.

The Best Tuft & Needle Mattress Reviews

Fans of this mattress love the price as well as the comfort level. The foam allows less disturbances and relieves body pain, leading to deeper more satisfying sleep. Those who enjoy the Tuft & Needle flagship model enough tend to be repeat buyers, and express excitement to go to bed every night. They make great beds for guests as well as growing family members.

Tuft And Needle Mattress Complaints

The main complaints about the Tuft & Needle Original tend to be about the firmness or the temperature control. At worst, this bed may form an oven like black hole in the middle, even folding on the sides due to lack of edge support. Some say it’s far too firm, while others claim it’s way too soft. Others still say their pain actually got worse after sleeping on this mattress.

On the plus side, even some of the worst reviews mention the excellence of Tuft & Needle customer service, so if you’re deeply unhappy with their product it looks as though the company will be glad to help.

Tuft & Needle Mattress Warranty

Tuft & Needle offer a 10 year limited warranty covering their mattresses, but can only be taken advantage of if you are in the United States. This warranty can’t be transferred and only extends to the original purchaser and current owner of the mattress as long as it was purchased directly from Tuft & Needle or an authorized distribution channel. Tuft & Needle mattresses are intended for household use only, not commercial. Be sure to read all terms and conditions before the purchase of any mattress, and keep all receipts and records of purchase in a safe place at home.

What the Tuft & Needle Warranty Covers

This warranty specifically covers material defects resulting from defective materials or workmanship in the mattress. Deterioration causing the mattress to have a visible indentation greater than three-fourths of an inch (0.75) is covered, as long as it isn’t associated with use of an improper or unsupportive foundation or adjustable bed base. Clear edge defects greater than 1 inch that put the mattress out of dimensional specifications are covered, as well as any physical flaws that cause the material to split or crack despite proper handling and normal use.

What the Tuft & Needle Doesn’t Cover

Natural changes caused by normal use aren’t covered, and neither are changes caused by any abuse or improper handling of the mattress. Physical abuse or damage such as burns, cuts, stains, tears or liquid damage, including mold are not covered. In other words, don’t take your mattress for a ride down some stairs or a river and expect a free replacement. Uneven surfaces or imperfect shaped corners are not considered defects. Improper use of your mattress could void your warranty completely, so be sure to go over your warranty before contacting customer service so you know whether or not filing a claim is possible.

Sleep Examiner’s Review Process

Here at Sleep Examiner, we consider ourselves expert reviewers of all things sleep. However, we believe that ten opinions are better than one, so we take on the task of opening twenty different browser tabs and digging deep so you don’t have to. We painstakingly comb through reviews on multiple sites for every mattress, pillow, and sleep accessory we can find – so you don’t get fooled by fake, biased, or limited points of view.

Using a combination of verified customer reviews, we put together in-depth research on the exact composition and materials used, as well as comparisons and ratings from expert sites. Once our research is concluded, our system automatically generates an overall performance score for each mattress based on the collected data in the following categories: Comfort, Back Support, Edge Support, Affordability, Cooling, Trial period, Warranty and Customer Service.