Tempur-Pedic ProAdapt Medium Mattress Review

What’s The Catch?

Despite the claims of cooling technology within the first layer or so, the temperature control of the ProAdapt is lacking. While the coil system included in the medium-hybrid model does promote more cooling than the foam on its own, the foam layers present will still feel too warm for some. Memory foam naturally absorbs and insulates heat, so if you’re an exceptionally hot sleeper, this probably isn’t the mattress for you.

Secondly, despite the safety certifications, trace amounts of lead, antimony and arsenic have been found in previous Tempur-Pedic models. Lab-testing has identified formaldehyde and other unwanted chemicals in their mattresses and pillows which are known to cause cancer over long periods of time.

The Best Tempur-Pedic ProAdapt Mattress Reviews

Happy owners of the ProAdapt models attest to improved sleep and pain relief, and particularly enjoy the motion isolation that the foam has to offer. For satisfied sleepers, the ProAdapt is a worthwhile investment, especially after the initial break-in period of 30 nights. These models are great with adjustable frames and make accommodating guest beds.

The Worst Tempur-Pedic ProAdapt Mattress Reviews

At worst, some reviewers say this particular model is overhyped, and claim that Tempur-Pedic has lowered their quality for quantity in new models in order to stay in the competition. The ProAdapt can soften up considerably and sleep hot, leaving some disgruntled sleepers overheated and trapped in the foam. Others find that the foam did not ease up and the mattress was too firm to get comfortable on.

Lastly, some customers have complained that Tempur-Pedic’s customer support didn’t work with them well and left them disappointed, unable to get a mattress they enjoy after spending thousands of dollars.

Tempur-Pedic Mattress Warranty

All Tempur-Pedic mattresses are covered by a 10-year full replacement limited warranty, meaning for up to 10 years after purchase, any confirmed defects covered under the warranty can be claimed for a repair or replacement with no deductible. This warranty extends only to mattresses purchased from Tempur-Pedic or an authorized Tempur-Pedic Retailer. Transportation fees associated with repairs or replacements are not covered by Tempur-Pedic.

Registering your product with Tempur-Pedic’s website can help keep record of your purchase for future reference and claims. If you’re making a claim through a third party authorized retailer, you’ll need proof of purchase to make it. Keep in mind the warranty for any replacement runs from the date of the original purchase. Be sure to read all terms and conditions before the purchase of any mattress, and keep all receipts and records of purchase in a safe place at home.

What The TEMPUR-ProAdapt Medium Mattress Warranty Covers

Deterioration causing the mattress to have a visible indentation greater than three-fourths of an inch (0.75) is covered, as long as it isn’t associated with use of an improper or unsupportive foundation or adjustable bed base. Physical flaws that cause the Tempur material to split or crack despite proper set up and normal use are covered.

Manufacturing defects in zipper assembly of the cover are also covered, and if the cover needs replacing Tempur-Pedic offers the most current style available, which could be different than the cover originally provided. Note also that any extra pieces such as pumps, hoses or remotes provided with any Tempur-Pedic product is only warranted for 5 years, but may be qualified for replacement if deemed defective.

What The TEMPUR-ProAdapt Medium Mattress Doesn’t Cover

Tempur-Pedic emphasizes that they may require proof of the quality of the base you’re using, and reserves the right to invalidate your warranty if they find it inadequate. If you purchased your mattress before 2014, the warranty may have been updated and changed. A natural increase in softness of the Tempur material that does not affect the overall quality of the mattress isn’t covered, and neither is overall comfort preference, meaning if you simply find the mattress uncomfortable after the trial period you may be stuck with your mattress.

Tempur-Pedic does not cover physical abuse or damage such as burns, cuts, stains, tears or liquid damage, and the warranty won’t apply to any mattress that is considered used, previously owned or sold through unauthorized retailers. It is strongly recommended to go over the warranty before contacting customer service, so you know whether or not you’d be wasting your time by making a claim.

Sleep Examiner’s Review Process

Here at Sleep Examiner, we consider ourselves expert reviewers of all things sleep. However, we believe that ten opinions are better than one, so we take on the task of opening twenty different browser tabs and digging deep so you don’t have to. We painstakingly comb through reviews on multiple sites for every mattress, pillow, and sleep accessory we can find – so you don’t get fooled by fake, biased, or limited points of view.

Using a combination of verified customer reviews, we put together in-depth research on the exact composition and materials used, as well as comparisons and ratings from expert sites. Once our research is concluded, our system automatically generates an overall performance score for each mattress based on the collected data in the following categories: Comfort, Firmness, Edge Support, Affordability, Cooling, Trial period, Warranty and Customer Support.